Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Helpful service
Convenient location
Basic rooms
Defect in heating system
7.8/10
Very good
Rooms
6.9
Location
8.4
Service
8.9
Dining
7.5
Guest reviews
7.8/10
based on 8 reviews
8.6
8.6/10 based on 3510 reviews
Edward
United Kingdom,
April
2024
6.4/10
I found the hotel to be conveniently located right by the tram stop, but unfortunately, my room was flooded from the floor, and the cleanliness was not up to standard. Despite this, the staff was very helpful and even upgraded me to a better room, which was a nice touch.
Rooms
5.0
My room had a flooding issue from the floor, and it was not as clean as I would have liked.
Service
8.0
The staff was responsive and ready to assist with any needs. They even upgraded me to a better room.
Location
7.0
The location right by the tram stop was convenient for getting around the city easily.
Dining
7.0
I had a satisfying breakfast in the delightful restaurant overlooking the garden, but more dining options would have been appreciated.
Facilities
6.0
The hotel offered standard facilities, nothing extraordinary.
Zach
United States,
September
2023
8.0/10
The hotel's rooms were okay, quite basic but clean and tidy. I was on a floor with no escalator, and it was slightly cold due to a defect in the heating system, which seems common in similar Amsterdam hotels. The service was commendable, despite the room's shortcomings. The location was great, with a short walk to the city center and convenient tram access, though noise from the nearby tram line was a minor downside. The dining experience was above expectations, especially with the delicious warm crusty bread. The hotel lacked some facilities but offered good value for the price paid.
Rooms
7.0
The rooms were basic but clean and tidy.
Service
9.0
The service was incredibly helpful and friendly.
Location
8.0
The location was great with easy access to the city center and nearby tram station.
Dining
9.0
The dining experience was above expectations, with delicious options, especially the warm crusty bread.
Facilities
7.0
The hotel lacked some facilities but provided good value for the price.
Helpful service
Basic rooms
Jerome
United States,
July
2023
7.8/10
The hotel had some positive aspects like being conveniently close to the city center and offering a trendy atmosphere. However, there were also some drawbacks such as small rooms and a bit outdated decor. The location was great, but the rooms could use some improvement.
Rooms
7.0
The room on the second floor was by the lift, clean but basic.
Service
9.0
The staff, especially Moh, Esther, and the lovely Nightporter, were outstanding in their service, kind, patient, and immensely helpful.
Location
8.0
The hotel is close to Liediesplein and other squares, with easy access to tram lines and museums, but the room size was quite small.
Dining
8.0
The breakfast had a good variety with eggs, bacon, sausage, fruit, yogurt, and more for a reasonable price.
Facilities
7.0
The hotel offered a clean and comfortable stay, although some areas were a bit outdated.
Peter
United Kingdom,
July
2023
8.6/10
My stay at the hotel was fantastic! The rooms were huge and excellent for the price, super comfortable, and cleaned to a high standard every day. The room was great, renovated with new furniture and a lovely bathroom. The service was excellent and very helpful. Esther and the rest of the staff were friendly and went above and beyond to assist. The location was good, with Vondelpark right there, close to trams and tourist points. The dining experience was lovely with a great variety of options and reasonably priced. The facilities were top-notch. The only downside was the possibility of an infestation, but overall, my stay was enjoyable and convenient.
Rooms
9.0
The rooms were huge, excellent for the price, comfortable, cleaned to a high standard every day, and had new furniture and a great bathroom.
Service
9.0
The service was excellent, and the staff, especially Esther, were friendly and super helpful.
Location
8.0
The location was good, very central, close to Vondelpark, trams, and tourist points.
Dining
8.0
The dining was very good with a nice selection and reasonably priced, with efficient and polite staff.
Facilities
9.0
The facilities were great, including room service, dry cleaning, housekeeping, shops, laundry, and a welcome drink.
Anthony
United Kingdom,
July
2023
8.6/10
The hotel room faced the street and was a little small but workable, although it didn't quite match the website's description. The service was exceptional, particularly Tobie who helped arrange our early morning taxi. The location was perfectly situated for exploring the city without needing transportation. The dining options were varied and satisfying, with a range of breakfast choices. The facilities offered everything we needed for a comfortable stay.
Rooms
7.0
The room faced the street and was a bit small but still workable, not entirely as described online.
Service
9.0
The service was fantastic, especially Tobie who assisted with our early taxi and carrying bags.
Location
10.0
The location was ideal for exploring the city without requiring transportation.
Dining
8.0
The dining experience was delightful, offering a range of satisfying breakfast choices.
Facilities
9.0
The hotel facilities provided everything we needed for a comfortable stay.
John
United Kingdom,
June
2023
6.4/10
The Europa 92 hotel is positioned in a great location, offering easy access to trams and the airport. The rooms, although small and dusty, provide a trendy atmosphere with nice restaurants nearby. The service, particularly from Esther, was kind and immensely helpful. However, the dining experience was overpriced and not up to standard.
Rooms
5.0
The 'Comfort Double Room' on the first floor was on the small side and very dusty and unclean.
Service
9.0
The staff, especially Esther, were kind, patient, and immensely helpful.
Location
8.0
The location was great, with trendy decor and easy access to trams. Close to popular spots like the Van Gogh Museum, Moco Gallery, and Rijksmuseum.
Dining
5.0
The dining experience was overpriced and not worth the cost, lacking in quality and choice.
Facilities
6.0
Phil
United States,
June
2023
8.8/10
My stay at the hotel was so great! The rooms were simple yet equipped with all the amenities I needed for my short work trip. They were nicely decorated and even had a coffee machine, waterfall shower, slippers, and a fridge with chilled water available. The rooms weren't super big, but they were spacious enough for two people. I loved that they provided toiletries, good coffee & tea, air conditioning, an iron and board, foldable luggage rack, and extra details like a sewing kit, shoe polish, welcome chocolates, and water in the fridge. Plus, the view into the quiet back yard was so peaceful.
Rooms
9.0
The rooms were nicely decorated and had all the necessary amenities for a comfortable stay.
Service
9.0
The staff was extremely friendly and went above and beyond to ensure I had an excellent stay. They were so kind and helpful.
Location
9.0
The hotel's location was just perfect - close enough to the center but far enough to avoid the noise. It was just a few blocks from the center and very well connected. I loved how easy it was to walk to Leidspain Square with all its restaurants and bars.
Dining
8.0
The breakfast at the hotel was very good with plenty of choices, including cereals, coffee, hot food, and fruit. I would highly recommend it.
Facilities
9.0
The hotel's facilities were excellent and met all my needs during my stay.
well-decorated rooms
limited dining options
Keith
United Kingdom,
May
2023
8.2/10
I stayed on the second floor right by the lift, which unfortunately didn't work, in a super small but stylish room. The service was incredibly helpful, professional, and friendly throughout my stay, especially Toby at the front desk who was very lovely and informative. The location was great, with easy access to many tram lines and supermarkets close by. The dining experience was superb with lots of choices and delicious warm crusty bread. Overall, a comfortable stay with great value for money.
Rooms
7.0
My room was stylish but small, yet comfortable.
Service
9.0
The staff was very polite, helpful, and friendly.
Location
9.0
The hotel is in a fantastic spot with easy access to many tram lines and nice restaurants right at the doorstep.
Dining
8.0
The dining experience was superb with a lot of delicious choices, especially the warm crusty bread.
Facilities
8.0
The hotel offers a range of useful facilities that enhance the stay.
Curzon House Hotel
Hotel Josse
The Wensum Lodge Hotel
Kapsaliana Village Hotel
River Rooms
Murray Arms Hotel And Seafood Restaurant, Orkney
Guest And The City
Soulton Hall
Crowne Plaza Muscat Ocec By Ihg
Club Residence At Blacksearama Golf
Palm Court
The Cross Keys In Kippen